We’re excited to introduce you to the always interesting and insightful Shanice Sample. We hope you’ll enjoy our conversation with Shanice below.
Shanice, thanks for taking the time to share your stories with us today Any thoughts about whether to ask friends and family to support your business. What’s okay in your view?
As for me, I come from a really big family, and for the most part I can say they are supportive majority of the time. I have a variety of events and for the public ones I am always extending the invite, or hiring a few relatives to work events here and there. Depending on what I am in need of for example if I needed an investment I can definitely say there is a small (and I do mean small lol) number of people I would reach out to in this situation. Everyone doesn’t have money to spare, or can see your vision, and I don’t hold that against anyone, so I have been selective and confident that the small group I can go to they are always willing to help in any way they can and I am appreciative of that. When I first started out and asking this person and that person, or family in general for help it was really tough to get people to see what I see and believe in my vision. I have grown to learn that you have to give people more of a visual rather than just talking about it. The truth is I have found once I start putting in the work, and strangers were my biggest supporters in the beginning then family and friends usually follow suit. Even speaking to other entrepreneurs I have found this to be true! I can’t explain why but its just set up that way. But one thing I can say I am never offended or take it to heart.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
My name is Shanice Sample, Sole owner of Bottles UP Bartending! I started with an amazing, crazy at the time idea back in 2014 and have been pushing ever since! I had discovered the bar scene at 21 years old. First ever bar related job I was a shot girl at a club in Toledo, Oh where I am from, and it was some of the easiest money I have ever made! From then on I grew a love for the bar and that atmosphere period. I worked in a variety of places. Some extremely nice, some would not be so nice for others but I learned to be versatile in my craft as I have grown. Bottles Up Bartending provides a mobile bar service, for any event, any time of the year and any occasions, including mocktail( non alcoholic set ups). We have multiple packages a customer can choose from or we customize a package that best fits that customers needs in our free consultations. We also provide cool bar products and other merchandise as well all via our website and it is continuing to expand.
Its so interesting because at the time I was preparing my business plan and the question my mentor asked ” what problems does your business solve”? I responded and said well ” One thing I do know, whether its a trial or triumph, good day or a bad day, sad or happy, a drink will be had! We laughed and she said to me she couldn’t agree with me more. So for me, whatever emotional state a person is in we can provide that temporary fix and create a fun lasting experience. Being a mobile service, packing up equipment takes the stress off a client to get to a venue on time, or forgetting cups straws wine cork etc or even eliminating travel time we provide that convenience and I get great feedback and its a great feeling.
Bottles Up Bartending is definitely a unique business that is in a lane of its own. I believe its because we have multiple avenues in our business and not in a box or only provide one kind of service. By selling products, holding classes, and our various packages, including a few other projects in the making we are confident that at this moment we are set apart from the rest.
One thing I am proud of is overall the start. If I didn’t believe in myself and ideas to get started I would have never known how great it would have been and I am super proud to have taking that step! To see the growth locally, our social media followers growing, and the opportunities coming our way, and our features in these awesome magazines leaves us speechless and motivates us to keep pushing!
I’d personally would love to continue to meeting new people, growing my connections, receiving messages with questions I can answer for anyone and just overall continue to expand and reach all of the levels and new heights that my business can possibly reach! BOTTLES UP!
Can you share one of your favorite marketing or sales stories?
OMG, actually this is something that is coming up! I have built a relationship with a local radio station sales representative. I was speaking with her one day in regards of how I can use radio to get more business and use different marketing techniques. We came up with doing a radio ad, but the twist is using my voice for the commercial! I was like nervous at first and then I was like no I got this this would be so cool and different and something I can add to my resume. I always had a love for broadcasting since being on the radio in Highschool so this brought back nostalgic moments and I cannot wait to hear the finished project and see how much this helps my business.
How do you keep your team’s morale high?
First and foremost, get to know everyone on your team individually. As an owner you owe that respect to people working for you. Treat everyone the same, and lay out the expectations and what the goals are for the business from the beginning to eliminate confusion as much as possible. Knowing your teams strengths and weaknesses are a must. For the industry I am in this is required for me to be sharp on. The volume of guests I serve varies from each event. for larger events I have to prepare to send more seasoned Bartenders/ or servers, and don’t push someone too early in situations because it will lead to disaster. Trust me it has happened and at that moment I had to realize that my decision making process had to become more realistic, calculated and doing what is best for the business and knowing who my employee is at all times.
Keeping good energy starts with you setting the tone as a business owner, My team and I have a group chat where we communicate, I send positive quotes, funny jokes and overall try to keep people motivated and let them know i appreciate them as well. We may meet up and go out for drinks or at my home because this girl definitely knows her way around the kitchen and the bar and that is a great combination for bringing people together and creating good vibes!
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